My old railing was rusted to the point that it was unsafe; the new railing is simple, but a big improvement! I was very impressed by how organized and efficient Ottawa Deck and Rail was. From arranging for the initial quote through to completion, they were very quick to respond, everything was clearly communicated, and the job was well done. Recommended!
Good quality and esthetically beautiful products. Works perfectly with my new deck.
I contacted this company to install a metal handrail to both my front and back deck staircases. Company was very professional and helped me select the type of handrail we needed, at a very good price. Installation happened 2 weeks earlier than they promised which is wonderful. Installers were very polite, on time, and did a very thorough clean up. I highly recommend this local company and will continue to contact them as needed! 5 stars for sure!
Great service and reasonable price. Scheduled for mid July but immediately informed us for available appointment on June 29th. Technician came and installed this in 1.5 hrs even it was raining.
Our experience with Ottawa Deck & Rail was excellent from start to finish...we we're kept informed and contacted at each step. Everyone we spoke with was knowledgeable, professional, and very courteous! We couldn't be happier with our railing...it's the perfect finishing touch for our new home! We highly recommended Ottawa Deck and Rail...give them a call you won't be disappointed! Thanks to all of you!!
We had a privacy wall installed on our deck by Ottawa Deck and Rail in May. The service was excellent from start to finish! Scott and Neil were both awesome to deal with and the installers were as well. The estimate was accurate, and the installation happened earlier than expected which was much appreciated. It was without a doubt one of the most positive and professional experiences for home services hat we have ever had - across Canada! I would highly recommend them for deck/privacy walls/railings.
Thank you Ottawa Deck & Rail for the great service and quality workmanship provided. The purchase and installation process for our new railings was excellent from initial contact to finish. I appreciate the professional follow-up and prompt responses, truly a hassle free experience. Very happy with the finished product - highly recommend this company and will certainly use again if required for future projects.
Eric “Frenchie” Ménard