OTTAWA DECK AND RAIL
ALUMINUM, PICKETS, GLASS, PRIVACY, DECK AND STAIR RAILINGS
Fast service , excellent price and quality work. Very pleased with the result. Highly recommend Ottawa Deck and Rail.
Really happy with the service provided and final result. Not having done something like this before, I wasn't sure what to expect. I spoke to a couple of people in the office and Andrew did the installation. Everything was customized on site. I received great service throughout the whole process and the final result is exactly what I wanted.
Process was painless and quick. They installed our railing to our porch in a timely manner and did a very good job. Overall we are happy with our purchase. Thank you.
I couldn't be happier with my overall experience with Ottawa Deck and Rail! Kyle replied to my early-morning email within minutes, and I had a sketch and estimate that same morning. Fast forward 8 days, and, to my surprise, the job was complete. Andrew was very meticulous in his work and did an incredible job. Although a fairly small job (only 3 steps), it's amazing how the rails change the look of the front entrance. It looks GREAT! Thank you, Kyle and Andrew!
Suzanne Vanden Heuvel
Logan, our installer, was very friendly and professional. He arrived at the house, on time, and knew exactly what I wanted done. He reviewed it with me to verify and started the installation. He ran into a problem with the handrail and stopped to discuss the matter. He made suggestions and finished the project. We are very happy with Ottawa Deck & Rail. The high quality of the railings finished off the front of our house. They are very sturdy. This is the 2nd house we have had railings done by Ottawa Deck & Rail. A person driving by our house, stopped and asked about the railings. I went out and told that I highly recommend this Company to anyone wanting quality railings installed in a professional manner. Special thank you so much for an excellent job by Logan . Margaret Crowder Hawkesbury, Ontario
We couldn’t be more pleased with our gorgeous new bronze front steps railing, expertly installed by the crew at Ottawa Deck and Rail. These folks are real pros and the whole process — from the quote, selecting color and style in the showroom, installation, and payment — was smooth and extremely well-organized. We especially appreciated Kyle and Scott being able to accommodate our schedule. We enthusiastically recommend them!
Scott was very helpful to work with regarding our glass railing for our back yard deck. They had clear requests from me to help them understand what we needed. They gave a clear outline of the job they planned to do, the pricing, and the risks, and were flexible with our requests. They came on time (which they communicated, which is helpful for planning!), and called the first day they came so we had a chance to talk in person with their workers to be clear on what we wanted. Finished on time; came back 1 month later as they indicated to put the glass in. All in all very professional and we are very pleased with the results, and a very reasonable cost for services provided (not gouging like some other places we evaluated). It was overall by far the least stressful part about finishing our backyard because everything was done well, and on time, planned properly, and on budget. Thank you Scott!
very satisfied with Ottawa Deck and rail.. quick to respond to my inquiry and quote. was told Id be getting railing in a months time which I found fair and to my surprise they are here within 1 week on purchase. they were professional polite and vert courteous .. will definitely use and recommend again